Frequently Asked Questions (FAQs)

How is my information protected by POPI?

BANKSETA and the providers accessing your information on this website will use their best endeavours and take all reasonable precautions to ensure that any information provided is only used for the purposes it has been provided.

Please note that by submitting information via this website, you consent to the collection, collation, processing, and storing of such information and the use and disclosure of such information in accordance with the POPI policy.

What are unit standards?

These are part-qualifications registered on the NQF developed under the SAQA Act (Act 58 of 1995).

Currently, registered unit standards remain valid until they are replaced or reach the end of their registration period.

What documents must be submitted to progress with the RPL?

To continue with RPL you will need to complete the RPL pre-assessment questionnaire and upload your CV, certified copies of your certificates and a photograph.

You will then complete the online preparation for assessment video and select an RPL provider.

What documents must be submitted at CAT stage?

Very few.

We just need enough to get you started with the process.

Just register and set up a password and you will be able to check to see how many exemptions you have on all the named BANKSETA qualifications.

If you want continue with the process, and have your exemptions verified, we will need more documents (your ID and internal course transcript and you will need to complete the online NLRD form telling us all about yourself).

What is a learner as it is referred to on this portal?

This is an inclusive term that refers to anyone learning, including pupils at school; students at colleges, traditional universities, comprehensives, and universities of technology; apprentices, learners in learnerships, interns; people undergoing training, and people learning non-formally and informally as well as people enrolled for particular qualifications or part-qualifications.

What is a qualification or unit standard credit?

It is a measure of the volume of learning required for a qualification or part-qualification, quantified as the number of notional study hours required for achieving the learning outcomes specified for the qualification or part-qualification.

One credit is equated to ten (10) notional hours of learning

What is a qualification?

A registered national qualification consists of a planned combination of learning outcomes which has a defined purpose or purposes, intended to provide qualifying learners with applied competence and a basis for further learning.

A qualification would have been assessed in terms of exit level outcomes, registered on the NQF and certified and awarded by a recognised body (such as BANKSETA).

What is an accredited RPL provider?

A legally established institution (public or private) that has been recognised, by a BANKSETA, as having the capacity to offer a qualification or part-qualification registered on the NQF at the required standard via recognition of prior learning (RPL).

What is an RPL assessment?

RPL is the formal assessment of the prior and current learning of a learner who has not attended formal training.

The learner draws on their non-formal learning as the source to complete the assessments presented.

What is assessment in internal or in-house courses?

In order to be evaluated to have parity with nationally registered unit standards, non-formal courses must be assessed formally.

A pass mark must be set and the marks must be stored by the employer. There must be transparency in the process.

What is assessment on a national qualification?

The process used to identify, gather and interpret information against the required competencies in a qualification or part qualification in order to make a judgement about a learner’s achievement.

What is Credit Accumulation and Transfer (CAT)?

Credit Transfer: This is the process where learners are able to register learning outcomes achieved in one qualification/part qualification at one date and have them counted towards another qualification/part qualification at a later date.

Credit Transfer operates between qualifications/part qualifications, but more importantly between organisations or sectors.

Credit Accumulation: This is the process where learners are able to register learning outcomes achieved in one qualification/part qualification at one date and have them counted towards the full qualification/part qualification at a later date.

Credit Accumulation takes place within sub-systems, for example subject, programme, department, faculty, Institution, awarding body, educational sector, occupational sector, and country. In a full CAT system, these two processes are integrated, so that the credit which is accumulated within one sub-system may first have been transferred from another sub-system.')

What is Recognition of Prior Learning (RPL)?

Recognition of Prior Learning (RPL) means the principles and processes through which the prior knowledge and skills of a person are made visible, mediated and assessed for the purposes of alternative access and admission, recognition and certification, or further learning and development. (SAQA, March 2013)

What is the “prepare yourself for RPL” video?

This is an essential part of the RPL process.

The online video covers all the information that a learner needs to know to prepare them for a fair, valid and reliable RPL assessment.

Essentially it guides as to the rules, process, assessment process and rights and responsibilities of all parties.

What is the internal course achievement report?

This is the list of inhouse courses that you have completed with your employer.

It will list all the internal courses you have attended an passed at the employer.

It must be on a letterhead and be verifiable.

What is the National Learner Records Database (NLRD)?

The South African Qualifications Authority (SAQA) is responsible for the development and implementation of the National Qualifications Framework (NQF).

The primary objective of the NQF is the creation of a high quality education and training system in South Africa that embraces the concept of life-long learning for all. One of the features of a quality system is the ability to manage and report information about the system accurately.

The National Learners` Records Database (NLRD) is the electronic management information system that facilitates the management of the National Qualifications Framework and enables the South African Qualifications Authority to report accurately on most aspects of the education and training system of South Africa.

What is the National Qualification Framework or NQF?

South Africa needed to create a national education and training system that provides quality learning, is responsive to the ever-changing influences of the external environment and also promote the development of the nation that is committed to life-long learning. The National Qualifications Framework (NQF) is a strategy in response to these demands.

It provides a framework within which the South African Qualifications system is constructed, representing a national effort at integrating education and training.

The NQF is the set of principles and guidelines by which records of learner achievement are registered to enable national recognition of acquired skills and knowledge, thereby ensuring an integrated system that encourages life-long learning.

What is the National Skills Development Strategy (NSDS III)?

The NSDS is an overarching strategic guide for skills development and provides direction to sector skills planning and implementation in the SETAs.

What is the role of the learner adviser or RPL adviser?

The RPL adviser or learner adviser is a coach who assists and guides learners doing RPL and CAT.

They will also guide the user of this RPL and CAT portal.

What is the RPL pre-assessment?

It is an online and short self-assessment that assists the RPL adviser to evaluate what you already know and can do.

It helps you to identify which unit standards you will probably be able to successfully RPL and which ones you may need training for.

Which employers have submitted internal courses for alignment to unit standards?

This will list will hopefully grow and more employers will add their inhouse courses to the portal.

If your employer has not yet added their internal course or if you have completed courses inhouse that do not appear on the portal let us know and we will contact them.

Some employers have been reluctant to participate and we respect that choice though.

Who is a suitable RPL candidate?

Not everyone has the combination of skills and knowledge prescribed by the unit standards in the form it is required.

A pre-assessment will determine a learner’s readiness to embark on RPL with a reasonable chance of success.

Other factors that contribute to successful RPL on this RPL portal include ability to use a computer, access the portal, do online research and read and write.


BANKSETA is one of the 21 Sector Education and Training Authorities set up to manage skills development and transformation in the banking and financial services sectors.

BANKSETA is funding this RPL and CAT portal and your RPL (bit hot any top up training you may need – that is excluded from the portal at this time).

Who is SAQA?

SAQA is the statutory authority established in terms of the SAQA Act (Act 58 of 1995) and continuing in terms of the NQF Act (Act 67 of 2008), which oversees the further development and implementation of the NQF, the achievement of the objectives of the NQF, and the co-ordination of the three Sub-Frameworks.

Why do you need a photo?

The photo of yourself that you upload will be used for your RPL voucher. (This is so that the provider and SETA can verify your identity)

Why do you need my CV?

The RPL service provider that will guide you through your RPL process requires this for your work history etc.

Why must I complete the survey?

The survey is important and your feedback about your experience with the BANKSETA RPL & CAT portal will help BANKSETA to improve and help more people like you.

Why should I give you feedback?

We will ask you your feedback at various stages during your use of the RPL & CAT portal so that we can improve our service to both you and future users.

Your feedback will in no way affect your usage or your competency, so please be honest.